Privacy Policy

Introduction

ABE & CO (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, book an appointment, or make a purchase.

By using our services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

Information we collect

We may collect the following types of information:

• Account information: name, email address, phone number, and password when you create an account.
• Booking details: service selections, stylist preferences, appointment dates and times, and any notes you provide.
• Payment information: payments are processed by Stripe. We do not store full credit card numbers on our servers; Stripe handles payment data in accordance with its own privacy and security practices.
• Purchase information: shipping address, billing address, and order history when you buy merchandise.
• Device and usage data: browser type, device information, IP address, pages visited, and interactions with our site to help us improve performance and user experience.
• Communications: messages you send us through support forms, email, or text.

How we use your information

We use your information to:

• Process and confirm appointments, deposits, and product orders.
• Send booking confirmations, reminders, receipts, and support responses.
• Provide customer support and respond to inquiries.
• Maintain your account and keep your preferences up to date.
• Improve our website, services, and security.
• Comply with legal obligations and prevent fraud or abuse.

How we share your information

We do not sell your personal information. We share data only with trusted service providers who help us operate the business, such as:

• Stripe for payment processing.
• Resend and email delivery providers for confirmations and notifications.
• Lovable Cloud for secure authentication, database, and hosting infrastructure.

These providers are contractually required to protect your data and use it only for the services they provide to us.

Cookies and local storage

We use cookies and browser local storage to keep you signed in, remember your preferences, and understand how visitors use our site. You can manage or disable cookies through your browser settings, but some features may not work properly without them.

Data retention

We keep your personal information for as long as necessary to provide our services, maintain records for legal, tax, or accounting purposes, and resolve disputes. When data is no longer needed, we delete or anonymize it.

Your rights

Depending on where you live, you may have the right to:

• Access, update, or delete your account information.
• Request a copy of the personal data we hold about you.
• Object to or restrict certain processing of your data.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@abeandco.com.

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. This includes secure connections (HTTPS), encrypted authentication sessions, and access controls on our backend.

Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of our services after changes means you accept the updated policy.

Contact us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out:

• Email: support@abeandco.com